Welcome to BAM Sports Fit hub LLC (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at www.fithub.ae (together or individually “Service”) operated by BAM Sports Fit hub LLC.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood the agreements, and agree to be bound of them.
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at hello@fithub.ae.
· This agreement shall commence once you have indicated your acceptance of the below Terms and Conditions.
· All new memberships are subject to the approval of the management.
· Your membership starts immediately (or when fit hub opens in the case of a pre-sale membership).
· This agreement will become binding on you and us and you will be entitled to all the rights and privileges exercisable for the type of Membership chosen.
· You cannot transfer this agreement to anyone else without obtaining fit hub management prior consents.
· In accepting these Terms and Conditions the member warrants and also represents that she is in good health.
· The member shall not use any facilities whilst suffering from any infections or contagious illness, disease or other ailment such as open cuts, abrasions, open sores or minor infection, where there is a risk that such use may be detrimental to the health, safety, comfort or physical condition of other members.
· All membership fees and other charges are VAT inclusive.
· You agree to advise us immediately of any change to the Members Details provided.
· You agree to retain a copy of all transaction records and you are responsible for maintaining the confidentiality of this account.
· All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
· We will not pass any debit/credit card details to third parties.
· We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, We cannot guarantee the security of any information that is disclosed online.
· The Website Policies and Terms and Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website.
· If you fail to pay any amount due under this agreement for a period of more than thirty days, then we may pass the debt to a third-party company for collection. The reasonable and direct costs incurred in employing the third-party company shall be borne by you.
· We accept payment by Visa or MasterCard debit and credit cards in AED for our memberships and other products and services.
· Payment confirmation via email to the email address you provide at the point of registration will be issued within 24 hours of successful processing of your payment.
· You are responsible for maintaining the confidentiality of your membership account and payment details.
· Refund shall not be applicable to any of the membership Packages including but not limited to all sessions, One month Package, 3 months Package 6 months Package, 12 months Package, etc.
· Temporary Illness or Injury: This agreement may be frozen for 1 month only in the event of a temporary illness, injury, or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for a period of time.
· Please note ANY Freeze will not be affected until the appropriate proof is provided. Once your freeze has been processed you will not have access to the facilities until the freeze period has come to an end.
· Please note A freeze period does not affect the Minimum number of Monthly Recurring Payments you are due to make and any payments remaining at the time of the freeze will remain due and recommence on a monthly basis once the freeze period has completed. (Freeze of payment must be submitted 14 working days before the Monthly Recurring Payment is due to be taken, if the submission is too close to the recurring payment date the payment due will not be frozen).
· In the course of completing your membership, we may collect certain personal information about you including personal details and information about your health and person. We will use this information for purposes including managing your membership and communicating with you. You have the duty to keep your personal information up to date and to inform us of any significant changes.
· We may also provide your contact information to our business partners and third parties who may contact you about their products and services. Please inform us during the signup process if you do not wish to receive such information.
· Please contact us if you have any questions or concerns about how we will use and store your personal information or if you wish to exercise your right to access, modify, object to the use of, or request the deletion of your personal information.
· All members and visitors who are undertaking any exercise are required to accept our “Member Health Declaration Form” at the point of registration and before commencing any exercise within the facility.
· Fitness instructors are authorized to stop anyone from exercising if in their opinion the member is exercising in a manner that may result in personal injury and/or injury to others.
· While every precaution is taken to maintain safety standards, all equipment and facilities are used entirely at the member’s or guests’ own risk. Any malfunction of equipment noted should be reported to Fitness instructors.
· We reserve the right to close any part of the building or withdraw equipment for conducting essential repairs or maintenance. Prior notice will be given where possible to avoid inconvenience.
· For safety purposes kindly use plastic bottles with sports lids for drinks where allowed.
· For safety and hygiene purposes, no eating is allowed in any areas not so designated.
· Members may not use the facilities whilst under the influence of alcohol, narcotics or other mood-altering substances.
· We operate a strict no smoking policy.
· All members are required to wear proper gym attire when exercising and to dress modestly when working out.
· Temporary lockers are provided for the members who shall remove their personal belongings at the completion of their visit. We have the right to cut open any padlocks and remove personal belongings that are left in the lockers at the end of each day to be disposed of.
· As a courtesy to other members, all equipment should be wiped down by members after use, and all equipment returned to its correct position.
· Good personal hygiene is mandatory, and any member who causes offense will be asked to remedy the offending problem or her membership may be canceled at management’s sole discretion.
· Sharing membership cards is strictly not permitted, any member caught sharing membership cards or providing non-members with unauthorized access to the facility, will be subject to their membership being canceled and the remainder of their contract period being billed.
· The fit hub management accepts no responsibility for theft or damage to a member’s personal belongings kept in the lockers or otherwise for any reason whatsoever.
· The use of mobile phones with camera features and/or and other types of visual records in changing rooms is strictly prohibited, and members are requested to ensure that they do not offend any other person when utilizing such equipment within our facility.
· The normal hours of operation are as indicated from time to time at the entrance and notice board. The management reserves the right to adjust the hours for the purpose of cleaning, decorating, repairs, and special private functions and holidays.
· Upon successfully becoming a member and on the first visit you will be issued with a membership card (which shall remain the property of the Company) and the member shall be entitled to all the rights and privileges under the class of membership purchased. The loss of a membership card will incur a charge of AED 150/- Per card.
· Membership cards issued to all members must be presented at our entry gates along with your fingerprint to gain access.
· Membership cards may only be used by the registered member.
· By visiting the website, you represent, warrant, and covenant that (a) you are at least 18 years old; (b) The customers who are minor/under the age of 18 shall not register as a member and shall not process any transactions.
· We may terminate this agreement with immediate effect on notice to you if you are in breach of the rules or these Terms and Conditions. In this event, you will be liable to immediately pay all outstanding Payments.
· The management reserves the right to use any individual or group photographs or video of members and or guests for press or promotional purposes in both online, TV, and print sources.
· All members must follow the rules which may be amended and/or added from time to time at the management’s discretion.
· Members and/or guests are not allowed to photograph or copy any of our facilities’ interior designs, promotional materials, tag lines, themes, or concepts.
· The website may automatically produce search results that reference and/or link to third-party sites throughout the World Wide Web. We have no control over these sites. Fit hub does not guarantee, represent or warrant that the content contained in the sites is accurate, legal, and/or inoffensive. Fit hub does not endorse the content of any third-party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Fit hub for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site.
· We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.
· These Terms shall be governed and construed in accordance with the Laws of the United Arab Emirates.
· We reserve the right to withdraw or amend our Service, and any service or material we provide, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period.
· You acknowledge that you have read the above Terms and Conditions and you are totally in agreement with it.
Please send your feedback, comments, requests for technical support to this email address: hello@fithub.ae.