Once a member has Registered, no membership fee is Refundable or Transferable.

MONTHLY, 3 MONTHS, 6 MONTHS AND 12 MONTHS MEMBERSHIP

  • No Refund shall be given for one month, 3 months, 6 months and 12 months memberships and your membership shall Remain valid until the Last day of the Term.

CANCELLATION OF YEARLY MEMBERSHIP

  • Your monthly fees for one year membership are Payable by direct debit. If you decided to Cancel your membership after 12 months, 30 days written notice should be sent via e-mail membershipservices@fithub.ae
  • As soon as the membership has been Canceled, the member shall Obtain a Confirmation in writing that the Cancellation has been applied. Otherwise, the monthly Paid memberships are open ended, therefore, we will Continue to deduct membership dues until a request to cancel is received from the member.
  • No Cancellation shall be applicable for one month, 3 months, and 6 months memberships

FREEZING

  • Temporary Illness or Injury: This agreement may be frozen for 1 month only in the event of a temporary illness, injury, or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for a period of time.
  • Please note any freeze shall not be approved until the appropriate Proof is provided. Once your freeze has been approved you will not have access to the facilities until the freeze period has come to an end.
  • Please note A freeze Period does not affect the Minimum number of Monthly Recurring Payments you are due to make and any Payments remaining at the time of the freeze shall remain due and recommence on a monthly basis once the freeze Period has completed.

PERSONAL TRAINING AGREEMENT AND VALIDITY:

  1. Payments made for Personal training are not refundable or transferable.
  2. Expiry periods: for 10 and 12 sessions is 30 days, 16 sessions is 45 days and for 20 sessions is 60days.
  3. Members should have membership while using the personal training sessions at all times. The personal training session will not be given if the member does not hold a valid membership.

GROUP CLASSES:

  1. Members can only access group classes based on the terms and conditions of the membership purchased.
  2. Prior booking is required in order to attend the classes.
  3. In case of NO SHOW, a cancellation fee of AED 75 + VAT will be charged.

CONTACT US

Please feel free to contact us at 800FITHUB for direct response or you may email on hello@fithub.ae in case you require any further discussion and or clarification.